Dispatch & Evaluation Fee

Did you know that there are thousands of intricate components in your heating and cooling system? And hundreds of things that can go wrong! Some, just a nuisance. And some that can spell disaster!

When something goes wrong with your heating or cooling system, you want it fixed right away. What’s worse, you don’t know if it’s a $139 problem or a $1,360 problem. Maybe it can’t be fixed at all!

You’ve got to call somebody. But who? You’ve heard the horror stories … those technicians who come out and look at you as though you were a human ATM machine! Sure, they dive right in and fix the problem … never really telling you exactly what happened, but in a week or two, the problem’s back. They’re out again … it’s fixed again … and you pay again!

Here For Our Customers

Problems with your heating and cooling system can be scary, stressful, expensive and even dangerous, but most heating and cooling problems can be avoided with the right team on your side.

Our technicians are required to complete many months and even years of rigorous training before they’re allowed to “solo” on repair or installation work. And, as a licensed HVAC contractor, we insist that our technicians attend regular technical education and training programs. They are also trained in communications skills, sales, finance, management and marketing. They are drug-free, neat in appearance, mindful of their speech and respectful of the property. In short, they are truly an elite group of whom we are very proud.

When our technician arrives at your home for a diagnosis and repair, he will not leave until the problem is fixed and you are 100% satisfied.

When you call us to your home to fix a problem, we’ll arrive ready for any heating or cooling situation. Our trucks are stocked with most of the parts necessary to complete your job while we are still at your home, unless the situation is unusual. Our highly experienced HVAC technicians have completed years of diagnostic and repair training.

The dispatch and evaluation fee ensures you get a good, clean cut professional, with all the material and ‘know-how’ to get your sitYour plumber will ask you the questions necessary to understand what you are experiencing; that, along with some basic information about your system will allow him to explain what options are available to you and how your particular situation can be repaired or replaced using the No Surprise Pricing Guide™ provided as follows.

Mission Statement – Values

To improve the quality and safety of each one of our customers one service call at a time. This is accomplished through proper customer education, quality parts, highly trained technicians and unsurpassed customer service that exceeds the customers’ expectations.

Values
Job security and enhanced quality of life for our employees through the belief of the Golden Rule. Foster the best work environment based on Mutual Respect, Integrity, and Passion.